Hospitality Climb presented by NHLA

Self-paced online learning programs

Effective skill builders

Engaging, interactive content. 

Stay current. 

60 minutes 

Improved comprehension and learner engagement. 

Industry professional developers

Solid knowledge. Instant impact professional development. Expert knowledge.

Learn anywhere

100% accessible on mobile, tablet or on computer

Learn anytime

Learn on break, learn at home. Pick up where you left off. 

Low cost

$95 or less. 

Corporate subscriptions available. 

Completion record

Instantly available. 

Enhance your resume or your HR file. 


Select course. Enroll. Instant access.

All classes $95.

Multiseat pricing available. Contact climb@tisoh.com

This engaging training class is designed to enhance your familiarity with, and skill at using, the vocabulary and authentic language of hospitality guest service. 

This class discusses in practical terms how to communicate with superiors, teammates and clients. Communicate with clarity, friendliness, empathy and confidence. 

This class teaches the skills in connecting with your audience, using stories, showing passion, and controlling your fear. 

This class is about the display of confidence, showing decisiveness, integrity and charisma. 

This class teaches you how to manage your employees and yourself. Learn how to communicate, develop your own management style, motivate others, discipline and being both flexible and firm. 

This class teaches practical sales tips. What specific language to use, how to be persuasive yet genuine, how to overcome objections, and how to close.

This class teaches how, why and when to delegate. How to communicate to articulate the desired outcome, delegating authority, providing support, managing responsibility, and building motivation and commitment.

This class talks about how to show genuine care as it is a fundamental part of hospitable service. Both verbal and non-verbal cues actions will be discussed. 

Single Image

Typography is the art and technique

Typography is the art and technique of arranging type to make written language legible, readable and appealing when displayed.

Single Image

Typography is the art and technique

Typography is the art and technique of arranging type to make written language legible, readable and appealing when displayed.

Single Image

Typography is the art and technique

Typography is the art and technique of arranging type to make written language legible, readable and appealing when displayed.

Single Image

Typography is the art and technique

Typography is the art and technique of arranging type to make written language legible, readable and appealing when displayed.