This course educates students to better relate supervisory responsibilities to the mission of the organization. Through self-introspection and understanding of practical day-by-day responsibilities, students will be able to hone their problem-solving skills, set individual goals congruent with those of the organization, delegate to team members and improve their department or unit organizational effectiveness.
Key Program Topics
Topics covered include: an organization’s mission, culture, and supervision, leadership styles, motivational variables and supervision, workplace and organizational communication, problem solving, preventing litigation, workplace conflict, supervisory asset management, empowering employees, continuous professional development, and current issues.
Why should I take Hospitality Leadership & Management?
Do you want the opportunity to make your organization better? Are your decisions usually the right ones when the project is on the line? If so, this is a must-take program for you. It takes a village to successfully manage hospitality operations, but it also takes an individual’s vision, people skills, and a sophisticated understanding of organizational goals to improve hospitality operations. You’ll develop those, and more, in Hospitality Leadership & Management.