The primary resource in any organization is the people that devote their time and effort to achieving its mission. The certificate program in Hospitality Human Resources will teach students to manage human capital, using industry-standard, as well as innovative techniques, in staffing, employee development, compensation, safety, and regulations, to help employees grow to their full potential in the hospitality industry.
Key Program Topics
Topics covered include: change management/organizational development, job designs, effective interviews, developing employees, compensation, benefits administration, health, safety, and EAP, a safe and secure workplace, handling layoffs and mergers, staffing and recruitment, orientation and socialization, promoting teamwork, labor unions, equal employment opportunity, turnover, discipline, and exits, diversity, social responsibility, training, negotiation and collective bargaining, ADA, and others.
Why should I take Hospitality Human Resources?
Today’s workforce wants to know that their organization cares, and their growth and security are as important as the bottom line. If you have a natural inclination to make peace, to ensure harmony among groups of people, and to mediate difficult issues, TISOH’s curriculum will provide you with the knowledge and skills you need to formalize your abilities, and to make a positive impact for employees and managers, alike.